Customer Testimonials

Greenway Kia of Hickory Hollow

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DealerRater May 10, 2022

Dwayne and the crew made the buying experience easy and enjoyable. I love my new car!

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Cars May 9, 2022

Ms.maggie in the service department is always on point with my car. I absolutely enjoy my appointments at the dealership. If I need to be repaired they normally get right on it.

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DealerRater May 6, 2022

Fixed problem with rear widows being able to roll up and down. Thanks, Donald Weidknecht

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Cars May 5, 2022

In trying times knowing y’all are super busy & Josh got my car taken care of quickly. Super nice person & very helpful. I was very pleased with service! Thanks to all of you. Be safe

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DealerRater Apr 22, 2022

Service manager Josh was great. It was my first service scheduled on my 2022. They had me in and out and even threw in a complimentary wash. Price was very fair.

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DealerRater Apr 8, 2022

Fast,knowledgeable and very efficient customer service from the service department to the sales team'.

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DealerRater Mar 30, 2022

Very good customer services, l love the in environment.Fast services and the employees are very friendly.Thanks for everything.

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DealerRater Mar 26, 2022

Satisfied with the service today. The customer service was good also. Thank-you very much!

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DealerRater Mar 22, 2022

Waited for my service. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia.

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DealerRater Mar 14, 2022

Great team at KIA of Rivergate. Very helpful, informative and willing to negotiate on their vehicles.

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DealerRater Mar 7, 2022

Awesome crew at Greenway KIA of Rivergate. Very helpful and willing to negotiate. I definitely recommend!

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DealerRater Mar 2, 2022

I had a situation with my car and called and spoke with Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely manner. I was disappointed when I made the phone call because I really did not expect my situation to be resolved, but after speaking to Josh I felt better and when I got to the dealership he proved to be a man of his word. EXCELLENT CUSTOMER SERVICE!!!

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DealerRater Feb 12, 2022

They always take care of me and work to get me in the vehicle I want with the price I’m willing to pay. Great service department and sales people. This is my second purchase from this dealership and it will me my go to place from now on

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DealerRater Feb 11, 2022

Quickly registered. Service wait short. Thanks for excellent service and attention . Staff ‘s patience is appreciated

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Cars Feb 10, 2022

This was the most pleasant car shopping and buying experience. Matlock was friendly, professional, and knowledgeable. Even the final step, the document signing, was painless. I highly recommend Greenway Kia to everyone.

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DealerRater Feb 7, 2022

Me and my husband bought our first brand new car ever from Kia rivetgate and could not be any happier! Fredrick Jackson was so kind and worked with our budget we had in mind! I only have great things to say about this dealership!

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DealerRater Feb 5, 2022

Very professional and knowledgeable, got the problem fixed while I waited! I give them an A+++ and will definitely be back for the updates!

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DealerRater Jan 29, 2022

Everyone I have dealt with has been extremely nice and professional. My needs are always met in a timely manner with efficiency.

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DealerRater Jan 24, 2022

Always get speedy and excellent car service. Service personnel are quick to greet and get started with the work. Really appreciate Mark Bowers and the other service guy (name escapes me right now) who is a mature African American. Thanks to both for making me feel welcomed when I bring in my vehicle.

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Cars Jan 14, 2022

The service department was very friendly and didn’t have to wait long communicated well with what was done and the overall of how my car was very satisfied

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DealerRater Jan 5, 2022

Jim, Derek and team were extremely friendly, helpful and supportive during my vehicle purchase process. Great customer service and hands down, one of the most pleasurable experiences I have had when purchasing a new vehicle.

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DealerRater Dec 20, 2021

The service department at Greenway Kia is number one! They always do great work. Service tech Kenenth McFadden is always very friendly and very helpful. Great staff!

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DealerRater Dec 19, 2021

This dealership is clean and the staff is courteous they are very efficient and doing their work.

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Cars Dec 18, 2021

I was having problems with the RPI and the car cutting off at the light My car was placed on the diagnostic machine and it was discovered that I needed a new engine I was given option of seeing a sales associated or trying to to get another enginje I loved the professionalism that was given ll me and also the caring attitude of the KIA staff but my compliant was there was NO POPCORN WOWz!!!!! I love their Professionalism but NO POPCORN I was really disappointed

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DealerRater Dec 16, 2021

From the purchase of the vehicle to the service appointments,I have had nothing but friendly prompt service.

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DealerRater Dec 15, 2021

Kia of Rivergate’s employees are always so friendly . The service dept was able to get me in and out in no time!

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DealerRater Dec 15, 2021

When I called for a service appointment, I was able to be scheduled the next day. I waited a short time for the scheduled maintenance, and the service advisor took care of my special request to reprogram some of the driving features I had inadvertently removed. I was very pleased with my visit.

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DealerRater Dec 1, 2021

Quickly got me checked in even though I was early. Very nice and courteous staff

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DealerRater Nov 29, 2021

Very friendly staff Helpful and worked with me to get payments down low love my car

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DealerRater Nov 24, 2021

Great experience! Took such good care of me and my vehicle. Would definitely recommend! Excellent staff!

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DealerRater Nov 10, 2021

So amazing, everything went so smooth & quickly. The staff was great & so helpful best dealership I’ve been too

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DealerRater Nov 10, 2021

Identified the problem quickly and fixed it and it was covered under the good warranty.

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DealerRater Nov 4, 2021

The service experience was phenomenal. Courtesy and efficient. Staff was very nice and accommodating. Would recommend

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DealerRater Nov 1, 2021

The dealership was very easy to deal with. Gave me exactly what was agreed on. I would definitely buy another car from them.

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DealerRater Oct 29, 2021

Enjoyed my experience with all the staff, especially Dameion Isom. He is very knowledgeable, honest, and has an outgoing personality. He made this car buying experience a very comfortable one. I will recommend this dealership.

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DealerRater Oct 27, 2021

Amazing work. Very friendly and knowledgeable sales Reps. No hassle great service on the vehicle they sell

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DealerRater Oct 12, 2021

Transferred service agreement from Greenwood Kia in Franklin, TN to Greenwood KIA at Rivergate/ Madison, TN since closer to my home. Service was excellent and like that they washed my car, too. Needed an alignment and tegular maintenance service. Good job!

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DealerRater Oct 12, 2021

This dealership is amazing. They got me in and out. I have been dealing with Kia Rivergate for years. Thank You

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DealerRater Oct 11, 2021

Always get good service. Nice friendly people who takes care of my service needs. They have a nice waiting area.

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DealerRater Oct 4, 2021

Service advisor was courteous and very respectful of my time. Had a bad experience at another area dealership so I started coming here instead, and I am happy I chose to

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DealerRater Sep 28, 2021

Quick and easy service in and out less than an hour hour and 15 minutes

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DealerRater Sep 1, 2021

I have gotten great service any time I have had to go to the dealership. Very helpful in explaining what needs to be done and suggested maintenance

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DealerRater Aug 26, 2021

Very pleased with Greenway Kia at Rivergate. They always get my car in for service promptly. The service is always completed professionally and on time. I would highly recommend this dealership for any automotive service.

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DealerRater Aug 6, 2021

Great service , keep it up! Friendly, fast, dependable, service. Price is fair and appropriate. All employees were very professional. They went out of their way to make me feel comfortable.

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DealerRater Jul 18, 2021

I recently had to “walk-in” for 10,000 mile interval maintenance-service engagement as the scheduled appointments were booked out for several days beyond the date that would work best for me. I arrived minutes after the service department opened and was greeted by a very friendly (& efficient) service advisor who promptly checked me in. She answered all my service-related questions and set expectations for the service visit… only to exceed them (all). This is the second vehicle I’ve had serviced with Greenway Kia - neither of which were purchased at/through their dealership - and over numerous service visits, I ...

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DealerRater Jul 7, 2021

Our Salesman Jacob was very helpful! We told him what we wanted and where we wanted our payments to be! He helped us find exactly what we wanted!

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DealerRater Jun 29, 2021

They have been providing great service to my family and friends for several years whether it’s for service repair or sale of another vehicle.

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DealerRater Jun 21, 2021

Excellent service. Friendly sales people. Car was detailed and came with a full tank of gas. Derek Clayton was very knowledgeable of the sales process.

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DealerRater May 16, 2021

Frederick Jackson has sold me three vehicles now from KIA. I receive great customer service from everyone at this dealership. I appreciate their professionalism and eagerness to put me in a vehicle that meets my needs.

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Cars Apr 23, 2021

Stan (sales person) was very professional and honest guy. I did not feel that I was being taking advantage and he took his time to make sure I was satisfied. I also received help from Laura and she was amazing in showing me all the safety features and gadgets in my new 2021 Kia Sportage. Stan stated he was going to do his best in getting into a new car. So i traded my 2018 Chevy Impala in and the rest is history. The finance department was awesome as well. Thank you, Stan / Laura @Greenway KIa of Rivergate

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DealerRater Apr 22, 2021

Jim and Virgil made our car buying process super smooth and easy. Fair pricing and wonderful to work with!!! We could not be happier. Will definitely use this dealership for future purchases!

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DealerRater Mar 26, 2021

We have been customers of Greenway Kia for 7 yrs now and have always received excellent service. I would recommend them to anybody in town

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DealerRater Mar 23, 2021

We bought a used Kia Soul today from Greenway Kia of Rivergate. Our salesman, Virgil, was friendly, knowledgeable, and very professional. We did not go to the dealership with the intent of buying a car, but after I drove the Kia Soul, l was sold! I LOVE, LOVE, LOVE this car!

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Cars Mar 10, 2021

Dwayne was super helpful throughout the process. Really nice, thorough in his explanation of the car and warranties (which was a big selling point for me with the hybrid battery), and made the process smooth and easy. I love my Kia Niro, would highly recommend this car and this dealer. Go there and ask for Dwayne!

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DealerRater Mar 9, 2021

I love my Kia Niro, and would highly recommend this car and this dealer. Dwayne was super helpful throughout the process. He was really nice, thorough in his explanation of the car and warranties (which was a big selling point for me with the hybrid battery), and made the process smooth and easy.

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DealerRater Mar 4, 2021

The service crew are very professional. In addition they committed very well with the customer. Always keeping updates explain what they are doing. Outstanding employees

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DealerRater Mar 2, 2021

Fast, convenient and extremely friendly! Thank you for always being helpful and available whenever I need anything done to my vehicle. I appreciate you all!

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DealerRater Feb 28, 2021

This was my first time buying a car and it was the smoothest process ever! Everyone involved was super friendly and helpful. My family has been with KIA for also 7 years and will continue to use them.

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DealerRater Feb 27, 2021

Mr. McDadden was professional, understanding, and very helpful. The amount of time to get my device done was quick, although I had to come twice to get my service completed, my experience was great!

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DealerRater Feb 13, 2021

Preston did an excellent job as my salesman went above and beyond in price negotiation as well as assisting me by orienting me to the car, synced my phone with blue tooth etc...

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DealerRater Feb 11, 2021

They were very personable, professional and efficient. They were able to complete the work quicker than expected. They were very patient on explaining my option. It was a pleasant experience. Thank goodness.

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DealerRater Jan 23, 2021

Awesome experience today by Virgil and Timothy. Whole thing was easy and smooth. Got me what I wanted. Very friendly staff. Better than most I’ve dealt with. Thank you!

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DealerRater Dec 13, 2020

Our salesman, Preston, made sure that we got the best deal on 2 new Kia cars. We are returning customers of Preston who sold us our previous vehicles in 2017. Kia Rivergate is a great dealership that will work with any financial situation. We'll be back in 2023.

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DealerRater Dec 12, 2020

The greatest the humbling the pleasing down to earth the most honest easy to do business with no problem straight to the point no pressure

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Cars Dec 11, 2020

I came into have my Kia Soul worked on and walked out with a brand new Sportage thanks to the help of Stan and Laura! I had no intentions of buying a new car but I am loving it 💕

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Cars Dec 5, 2020

Just bought my second Kia Soul from this dealership and got the deal I that I wanted and loved working with Laura and Stan. The entire process was pretty quick .

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Cars Aug 23, 2020

I went to this dealership, with two used vehicles in mind. I was set up with an appointment with one sales rep., he ended up not being there. Dwyane Matlock took care of me. Mr Matlock was great. he did not try to pressure me into anything other than what I was actually looking at. Once I test drove both cars that I was there for, I realized that the mileage was way too much for what I needed. I ended up buying a newer vehicle than I was originally going to purchase. Very glad I did. I will definitely ...

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DealerRater Jun 4, 2020

I bought a car several years ago from them! Dwayne and the staff has excellent customer service and I am looking to purchase again very soon!

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DealerRater May 18, 2020

The whole staff was very friendly. They listened to what we needed and find a vehicle that checked all our must have, like to have, and a few things we live but weren't looking for. I will visit again due my next vehicle shopping trip.

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DealerRater May 17, 2020

I rec'd great timely service for my visit. In a very short time I was informed of the issue. It was finshed quickly. Thx

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DealerRater May 14, 2020

They the best, ask for Dexter wen u want to purchase a vehicle! He always took care of me since I purchased my 2019 Kia Plus! Service Dept ladies are so sweet & answers all my questions etc.

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Cars May 12, 2020

Preston was wonderful. The whole experience was great and no B.S. my husband and I will be back for our next car! I will be recommending this dealership to my friends.

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Cars Mar 18, 2020

The buying process went pretty well, Preston was very helpful getting the deal I wanted and explaining the car to me. Overall is seemed to be a good experience.

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DealerRater Mar 13, 2020

Fallon, per usual is a superstar. The only difficulty I had was with the extremely rude lady (large black lady)in the parts department. Other than paying for my service, I will never purchase parts when or if she is around. She is one individual to certainly stay away from. Back to Service...still A+

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DealerRater Mar 10, 2020

Staff was friendly, informative and knowledge Will be going back Waiting area clean and friendly Completed in a timely manner showroom clean and friendly. WiFi accessible

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DealerRater Jan 22, 2020

We explained to salesman, Damion, what we were looking for and within 2 hours made a great deal on a trade in and precisely what I wanted in my next car.

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DealerRater Dec 6, 2019

I ask for "Mac" when I go to the service department for my regular service and If and when I have a problem. He always makes sure I am served quickly and efficiently.

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DealerRater Nov 29, 2019

Greenway Kia is a great Car Dealership Wonderful people I've bought 2 cars their Fredrick Jackson was my salesman both times 💯💯💯 They work with you

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DealerRater Nov 27, 2019

Great service personnel and experience. A friend who has great experience with their service recommended and reason for buying there. Both good experience but service at that location keeps me comming back.

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DealerRater Nov 14, 2019

Excellent service it was professional and friendly . I was in and out in a reasonable amount of time. I was escorted to my car.T

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DealerRater Nov 7, 2019

Great service and the staff are professionals. The service department got my car serviced in a satisfactory and explained the service in detail that I could understand.y

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DealerRater Oct 28, 2019

Our salesman Bobby was very friendly and engaging. All of the staff were very helpful. A great buying experience and would recommend Kia of Rivergate to anyone looking to buy a car.

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DealerRater Oct 13, 2019

Salesmen worked with me so I could afford it I love this place! Pjf They worked with me so I could get low Pmts. And good insurance.

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Cars May 22, 2019

Fourth Carmax car....This Carmax is the best ever! Tarpy and Steve were GREAT to work with! Wouldn’t go anywhere else! Thank you for a great experience!

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Cars Mar 26, 2018

Tried to trade , close but couldn't make a deal , people were nice and not high pressure Just couldn't get together.Would visit dealer again if occasion arises.


Greenway Kia of Franklin

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DealerRater May 10, 2022

Dwayne and the crew made the buying experience easy and enjoyable. I love my new car!

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Cars May 9, 2022

Ms.maggie in the service department is always on point with my car. I absolutely enjoy my appointments at the dealership. If I need to be repaired they normally get right on it.

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DealerRater May 6, 2022

Fixed problem with rear widows being able to roll up and down. Thanks, Donald Weidknecht

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Cars May 5, 2022

In trying times knowing y’all are super busy & Josh got my car taken care of quickly. Super nice person & very helpful. I was very pleased with service! Thanks to all of you. Be safe

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DealerRater Apr 22, 2022

Service manager Josh was great. It was my first service scheduled on my 2022. They had me in and out and even threw in a complimentary wash. Price was very fair.

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DealerRater Apr 8, 2022

Fast,knowledgeable and very efficient customer service from the service department to the sales team'.

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DealerRater Mar 30, 2022

Very good customer services, l love the in environment.Fast services and the employees are very friendly.Thanks for everything.

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DealerRater Mar 26, 2022

Satisfied with the service today. The customer service was good also. Thank-you very much!

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DealerRater Mar 22, 2022

Waited for my service. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia.

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DealerRater Mar 14, 2022

Great team at KIA of Rivergate. Very helpful, informative and willing to negotiate on their vehicles.

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DealerRater Mar 7, 2022

Awesome crew at Greenway KIA of Rivergate. Very helpful and willing to negotiate. I definitely recommend!

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DealerRater Mar 2, 2022

I had a situation with my car and called and spoke with Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely manner. I was disappointed when I made the phone call because I really did not expect my situation to be resolved, but after speaking to Josh I felt better and when I got to the dealership he proved to be a man of his word. EXCELLENT CUSTOMER SERVICE!!!

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DealerRater Feb 12, 2022

They always take care of me and work to get me in the vehicle I want with the price I’m willing to pay. Great service department and sales people. This is my second purchase from this dealership and it will me my go to place from now on

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DealerRater Feb 11, 2022

Quickly registered. Service wait short. Thanks for excellent service and attention . Staff ‘s patience is appreciated

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Cars Feb 10, 2022

This was the most pleasant car shopping and buying experience. Matlock was friendly, professional, and knowledgeable. Even the final step, the document signing, was painless. I highly recommend Greenway Kia to everyone.

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DealerRater Feb 7, 2022

Me and my husband bought our first brand new car ever from Kia rivetgate and could not be any happier! Fredrick Jackson was so kind and worked with our budget we had in mind! I only have great things to say about this dealership!

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DealerRater Feb 5, 2022

Very professional and knowledgeable, got the problem fixed while I waited! I give them an A+++ and will definitely be back for the updates!

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DealerRater Jan 29, 2022

Everyone I have dealt with has been extremely nice and professional. My needs are always met in a timely manner with efficiency.

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DealerRater Jan 24, 2022

Always get speedy and excellent car service. Service personnel are quick to greet and get started with the work. Really appreciate Mark Bowers and the other service guy (name escapes me right now) who is a mature African American. Thanks to both for making me feel welcomed when I bring in my vehicle.

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Cars Jan 14, 2022

The service department was very friendly and didn’t have to wait long communicated well with what was done and the overall of how my car was very satisfied

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DealerRater Jan 5, 2022

Jim, Derek and team were extremely friendly, helpful and supportive during my vehicle purchase process. Great customer service and hands down, one of the most pleasurable experiences I have had when purchasing a new vehicle.

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DealerRater Dec 20, 2021

The service department at Greenway Kia is number one! They always do great work. Service tech Kenenth McFadden is always very friendly and very helpful. Great staff!

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DealerRater Dec 19, 2021

This dealership is clean and the staff is courteous they are very efficient and doing their work.

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Cars Dec 18, 2021

I was having problems with the RPI and the car cutting off at the light My car was placed on the diagnostic machine and it was discovered that I needed a new engine I was given option of seeing a sales associated or trying to to get another enginje I loved the professionalism that was given ll me and also the caring attitude of the KIA staff but my compliant was there was NO POPCORN WOWz!!!!! I love their Professionalism but NO POPCORN I was really disappointed

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DealerRater Dec 16, 2021

From the purchase of the vehicle to the service appointments,I have had nothing but friendly prompt service.

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DealerRater Dec 15, 2021

Kia of Rivergate’s employees are always so friendly . The service dept was able to get me in and out in no time!

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DealerRater Dec 15, 2021

When I called for a service appointment, I was able to be scheduled the next day. I waited a short time for the scheduled maintenance, and the service advisor took care of my special request to reprogram some of the driving features I had inadvertently removed. I was very pleased with my visit.

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DealerRater Dec 1, 2021

Quickly got me checked in even though I was early. Very nice and courteous staff

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DealerRater Nov 29, 2021

Very friendly staff Helpful and worked with me to get payments down low love my car

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DealerRater Nov 24, 2021

Great experience! Took such good care of me and my vehicle. Would definitely recommend! Excellent staff!

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DealerRater Nov 10, 2021

So amazing, everything went so smooth & quickly. The staff was great & so helpful best dealership I’ve been too

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DealerRater Nov 10, 2021

Identified the problem quickly and fixed it and it was covered under the good warranty.

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DealerRater Nov 4, 2021

The service experience was phenomenal. Courtesy and efficient. Staff was very nice and accommodating. Would recommend

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DealerRater Nov 1, 2021

The dealership was very easy to deal with. Gave me exactly what was agreed on. I would definitely buy another car from them.

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DealerRater Oct 29, 2021

Enjoyed my experience with all the staff, especially Dameion Isom. He is very knowledgeable, honest, and has an outgoing personality. He made this car buying experience a very comfortable one. I will recommend this dealership.

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DealerRater Oct 27, 2021

Amazing work. Very friendly and knowledgeable sales Reps. No hassle great service on the vehicle they sell

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DealerRater Oct 12, 2021

Transferred service agreement from Greenwood Kia in Franklin, TN to Greenwood KIA at Rivergate/ Madison, TN since closer to my home. Service was excellent and like that they washed my car, too. Needed an alignment and tegular maintenance service. Good job!

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DealerRater Oct 12, 2021

This dealership is amazing. They got me in and out. I have been dealing with Kia Rivergate for years. Thank You

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DealerRater Oct 11, 2021

Always get good service. Nice friendly people who takes care of my service needs. They have a nice waiting area.

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DealerRater Oct 4, 2021

Service advisor was courteous and very respectful of my time. Had a bad experience at another area dealership so I started coming here instead, and I am happy I chose to

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DealerRater Sep 28, 2021

Quick and easy service in and out less than an hour hour and 15 minutes

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DealerRater Sep 1, 2021

I have gotten great service any time I have had to go to the dealership. Very helpful in explaining what needs to be done and suggested maintenance

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DealerRater Aug 26, 2021

Very pleased with Greenway Kia at Rivergate. They always get my car in for service promptly. The service is always completed professionally and on time. I would highly recommend this dealership for any automotive service.

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DealerRater Aug 6, 2021

Great service , keep it up! Friendly, fast, dependable, service. Price is fair and appropriate. All employees were very professional. They went out of their way to make me feel comfortable.

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DealerRater Jul 18, 2021

I recently had to “walk-in” for 10,000 mile interval maintenance-service engagement as the scheduled appointments were booked out for several days beyond the date that would work best for me. I arrived minutes after the service department opened and was greeted by a very friendly (& efficient) service advisor who promptly checked me in. She answered all my service-related questions and set expectations for the service visit… only to exceed them (all). This is the second vehicle I’ve had serviced with Greenway Kia - neither of which were purchased at/through their dealership - and over numerous service visits, I ...

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DealerRater Jul 7, 2021

Our Salesman Jacob was very helpful! We told him what we wanted and where we wanted our payments to be! He helped us find exactly what we wanted!

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DealerRater Jun 29, 2021

They have been providing great service to my family and friends for several years whether it’s for service repair or sale of another vehicle.

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DealerRater Jun 21, 2021

Excellent service. Friendly sales people. Car was detailed and came with a full tank of gas. Derek Clayton was very knowledgeable of the sales process.

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DealerRater May 16, 2021

Frederick Jackson has sold me three vehicles now from KIA. I receive great customer service from everyone at this dealership. I appreciate their professionalism and eagerness to put me in a vehicle that meets my needs.

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Cars Apr 23, 2021

Stan (sales person) was very professional and honest guy. I did not feel that I was being taking advantage and he took his time to make sure I was satisfied. I also received help from Laura and she was amazing in showing me all the safety features and gadgets in my new 2021 Kia Sportage. Stan stated he was going to do his best in getting into a new car. So i traded my 2018 Chevy Impala in and the rest is history. The finance department was awesome as well. Thank you, Stan / Laura @Greenway KIa of Rivergate

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DealerRater Apr 22, 2021

Jim and Virgil made our car buying process super smooth and easy. Fair pricing and wonderful to work with!!! We could not be happier. Will definitely use this dealership for future purchases!

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DealerRater Mar 26, 2021

We have been customers of Greenway Kia for 7 yrs now and have always received excellent service. I would recommend them to anybody in town

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DealerRater Mar 23, 2021

We bought a used Kia Soul today from Greenway Kia of Rivergate. Our salesman, Virgil, was friendly, knowledgeable, and very professional. We did not go to the dealership with the intent of buying a car, but after I drove the Kia Soul, l was sold! I LOVE, LOVE, LOVE this car!

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Cars Mar 10, 2021

Dwayne was super helpful throughout the process. Really nice, thorough in his explanation of the car and warranties (which was a big selling point for me with the hybrid battery), and made the process smooth and easy. I love my Kia Niro, would highly recommend this car and this dealer. Go there and ask for Dwayne!

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DealerRater Mar 9, 2021

I love my Kia Niro, and would highly recommend this car and this dealer. Dwayne was super helpful throughout the process. He was really nice, thorough in his explanation of the car and warranties (which was a big selling point for me with the hybrid battery), and made the process smooth and easy.

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DealerRater Mar 4, 2021

The service crew are very professional. In addition they committed very well with the customer. Always keeping updates explain what they are doing. Outstanding employees

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DealerRater Mar 2, 2021

Fast, convenient and extremely friendly! Thank you for always being helpful and available whenever I need anything done to my vehicle. I appreciate you all!

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DealerRater Feb 28, 2021

This was my first time buying a car and it was the smoothest process ever! Everyone involved was super friendly and helpful. My family has been with KIA for also 7 years and will continue to use them.

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DealerRater Feb 27, 2021

Mr. McDadden was professional, understanding, and very helpful. The amount of time to get my device done was quick, although I had to come twice to get my service completed, my experience was great!

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DealerRater Feb 13, 2021

Preston did an excellent job as my salesman went above and beyond in price negotiation as well as assisting me by orienting me to the car, synced my phone with blue tooth etc...

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DealerRater Feb 11, 2021

They were very personable, professional and efficient. They were able to complete the work quicker than expected. They were very patient on explaining my option. It was a pleasant experience. Thank goodness.

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DealerRater Jan 23, 2021

Awesome experience today by Virgil and Timothy. Whole thing was easy and smooth. Got me what I wanted. Very friendly staff. Better than most I’ve dealt with. Thank you!

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DealerRater Dec 13, 2020

Our salesman, Preston, made sure that we got the best deal on 2 new Kia cars. We are returning customers of Preston who sold us our previous vehicles in 2017. Kia Rivergate is a great dealership that will work with any financial situation. We'll be back in 2023.

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DealerRater Dec 12, 2020

The greatest the humbling the pleasing down to earth the most honest easy to do business with no problem straight to the point no pressure

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Cars Dec 11, 2020

I came into have my Kia Soul worked on and walked out with a brand new Sportage thanks to the help of Stan and Laura! I had no intentions of buying a new car but I am loving it 💕

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Cars Dec 5, 2020

Just bought my second Kia Soul from this dealership and got the deal I that I wanted and loved working with Laura and Stan. The entire process was pretty quick .

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Cars Aug 23, 2020

I went to this dealership, with two used vehicles in mind. I was set up with an appointment with one sales rep., he ended up not being there. Dwyane Matlock took care of me. Mr Matlock was great. he did not try to pressure me into anything other than what I was actually looking at. Once I test drove both cars that I was there for, I realized that the mileage was way too much for what I needed. I ended up buying a newer vehicle than I was originally going to purchase. Very glad I did. I will definitely ...

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DealerRater Jun 4, 2020

I bought a car several years ago from them! Dwayne and the staff has excellent customer service and I am looking to purchase again very soon!

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DealerRater May 18, 2020

The whole staff was very friendly. They listened to what we needed and find a vehicle that checked all our must have, like to have, and a few things we live but weren't looking for. I will visit again due my next vehicle shopping trip.

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DealerRater May 17, 2020

I rec'd great timely service for my visit. In a very short time I was informed of the issue. It was finshed quickly. Thx

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DealerRater May 14, 2020

They the best, ask for Dexter wen u want to purchase a vehicle! He always took care of me since I purchased my 2019 Kia Plus! Service Dept ladies are so sweet & answers all my questions etc.

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Cars May 12, 2020

Preston was wonderful. The whole experience was great and no B.S. my husband and I will be back for our next car! I will be recommending this dealership to my friends.

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Cars Mar 18, 2020

The buying process went pretty well, Preston was very helpful getting the deal I wanted and explaining the car to me. Overall is seemed to be a good experience.

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DealerRater Mar 13, 2020

Fallon, per usual is a superstar. The only difficulty I had was with the extremely rude lady (large black lady)in the parts department. Other than paying for my service, I will never purchase parts when or if she is around. She is one individual to certainly stay away from. Back to Service...still A+

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DealerRater Mar 10, 2020

Staff was friendly, informative and knowledge Will be going back Waiting area clean and friendly Completed in a timely manner showroom clean and friendly. WiFi accessible

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DealerRater Jan 22, 2020

We explained to salesman, Damion, what we were looking for and within 2 hours made a great deal on a trade in and precisely what I wanted in my next car.

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DealerRater Dec 6, 2019

I ask for "Mac" when I go to the service department for my regular service and If and when I have a problem. He always makes sure I am served quickly and efficiently.

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DealerRater Nov 29, 2019

Greenway Kia is a great Car Dealership Wonderful people I've bought 2 cars their Fredrick Jackson was my salesman both times 💯💯💯 They work with you

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DealerRater Nov 27, 2019

Great service personnel and experience. A friend who has great experience with their service recommended and reason for buying there. Both good experience but service at that location keeps me comming back.

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DealerRater Nov 14, 2019

Excellent service it was professional and friendly . I was in and out in a reasonable amount of time. I was escorted to my car.T

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DealerRater Nov 7, 2019

Great service and the staff are professionals. The service department got my car serviced in a satisfactory and explained the service in detail that I could understand.y

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DealerRater Oct 28, 2019

Our salesman Bobby was very friendly and engaging. All of the staff were very helpful. A great buying experience and would recommend Kia of Rivergate to anyone looking to buy a car.

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DealerRater Oct 13, 2019

Salesmen worked with me so I could afford it I love this place! Pjf They worked with me so I could get low Pmts. And good insurance.

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Cars May 22, 2019

Fourth Carmax car....This Carmax is the best ever! Tarpy and Steve were GREAT to work with! Wouldn’t go anywhere else! Thank you for a great experience!

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Cars Mar 26, 2018

Tried to trade , close but couldn't make a deal , people were nice and not high pressure Just couldn't get together.Would visit dealer again if occasion arises.


Greenway Kia of Rivergate

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DealerRater May 10, 2022

Dwayne and the crew made the buying experience easy and enjoyable. I love my new car!

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Cars May 9, 2022

Ms.maggie in the service department is always on point with my car. I absolutely enjoy my appointments at the dealership. If I need to be repaired they normally get right on it.

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DealerRater May 6, 2022

Fixed problem with rear widows being able to roll up and down. Thanks, Donald Weidknecht

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Cars May 5, 2022

In trying times knowing y’all are super busy & Josh got my car taken care of quickly. Super nice person & very helpful. I was very pleased with service! Thanks to all of you. Be safe

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DealerRater Apr 22, 2022

Service manager Josh was great. It was my first service scheduled on my 2022. They had me in and out and even threw in a complimentary wash. Price was very fair.

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DealerRater Apr 8, 2022

Fast,knowledgeable and very efficient customer service from the service department to the sales team'.

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DealerRater Mar 30, 2022

Very good customer services, l love the in environment.Fast services and the employees are very friendly.Thanks for everything.

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DealerRater Mar 26, 2022

Satisfied with the service today. The customer service was good also. Thank-you very much!

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DealerRater Mar 22, 2022

Waited for my service. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia.

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DealerRater Mar 14, 2022

Great team at KIA of Rivergate. Very helpful, informative and willing to negotiate on their vehicles.

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DealerRater Mar 7, 2022

Awesome crew at Greenway KIA of Rivergate. Very helpful and willing to negotiate. I definitely recommend!

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DealerRater Mar 2, 2022

I had a situation with my car and called and spoke with Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely manner. I was disappointed when I made the phone call because I really did not expect my situation to be resolved, but after speaking to Josh I felt better and when I got to the dealership he proved to be a man of his word. EXCELLENT CUSTOMER SERVICE!!!

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DealerRater Feb 12, 2022

They always take care of me and work to get me in the vehicle I want with the price I’m willing to pay. Great service department and sales people. This is my second purchase from this dealership and it will me my go to place from now on

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DealerRater Feb 11, 2022

Quickly registered. Service wait short. Thanks for excellent service and attention . Staff ‘s patience is appreciated

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Cars Feb 10, 2022

This was the most pleasant car shopping and buying experience. Matlock was friendly, professional, and knowledgeable. Even the final step, the document signing, was painless. I highly recommend Greenway Kia to everyone.

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DealerRater Feb 7, 2022

Me and my husband bought our first brand new car ever from Kia rivetgate and could not be any happier! Fredrick Jackson was so kind and worked with our budget we had in mind! I only have great things to say about this dealership!

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DealerRater Feb 5, 2022

Very professional and knowledgeable, got the problem fixed while I waited! I give them an A+++ and will definitely be back for the updates!

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DealerRater Jan 29, 2022

Everyone I have dealt with has been extremely nice and professional. My needs are always met in a timely manner with efficiency.

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DealerRater Jan 24, 2022

Always get speedy and excellent car service. Service personnel are quick to greet and get started with the work. Really appreciate Mark Bowers and the other service guy (name escapes me right now) who is a mature African American. Thanks to both for making me feel welcomed when I bring in my vehicle.

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Cars Jan 14, 2022

The service department was very friendly and didn’t have to wait long communicated well with what was done and the overall of how my car was very satisfied

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DealerRater Jan 5, 2022

Jim, Derek and team were extremely friendly, helpful and supportive during my vehicle purchase process. Great customer service and hands down, one of the most pleasurable experiences I have had when purchasing a new vehicle.

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DealerRater Dec 20, 2021

The service department at Greenway Kia is number one! They always do great work. Service tech Kenenth McFadden is always very friendly and very helpful. Great staff!

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DealerRater Dec 19, 2021

This dealership is clean and the staff is courteous they are very efficient and doing their work.

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Cars Dec 18, 2021

I was having problems with the RPI and the car cutting off at the light My car was placed on the diagnostic machine and it was discovered that I needed a new engine I was given option of seeing a sales associated or trying to to get another enginje I loved the professionalism that was given ll me and also the caring attitude of the KIA staff but my compliant was there was NO POPCORN WOWz!!!!! I love their Professionalism but NO POPCORN I was really disappointed

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DealerRater Dec 16, 2021

From the purchase of the vehicle to the service appointments,I have had nothing but friendly prompt service.

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DealerRater Dec 15, 2021

Kia of Rivergate’s employees are always so friendly . The service dept was able to get me in and out in no time!

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DealerRater Dec 15, 2021

When I called for a service appointment, I was able to be scheduled the next day. I waited a short time for the scheduled maintenance, and the service advisor took care of my special request to reprogram some of the driving features I had inadvertently removed. I was very pleased with my visit.

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DealerRater Dec 1, 2021

Quickly got me checked in even though I was early. Very nice and courteous staff

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DealerRater Nov 29, 2021

Very friendly staff Helpful and worked with me to get payments down low love my car

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DealerRater Nov 24, 2021

Great experience! Took such good care of me and my vehicle. Would definitely recommend! Excellent staff!

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DealerRater Nov 10, 2021

So amazing, everything went so smooth & quickly. The staff was great & so helpful best dealership I’ve been too

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DealerRater Nov 10, 2021

Identified the problem quickly and fixed it and it was covered under the good warranty.

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DealerRater Nov 4, 2021

The service experience was phenomenal. Courtesy and efficient. Staff was very nice and accommodating. Would recommend

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DealerRater Nov 1, 2021

The dealership was very easy to deal with. Gave me exactly what was agreed on. I would definitely buy another car from them.

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DealerRater Oct 29, 2021

Enjoyed my experience with all the staff, especially Dameion Isom. He is very knowledgeable, honest, and has an outgoing personality. He made this car buying experience a very comfortable one. I will recommend this dealership.

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DealerRater Oct 27, 2021

Amazing work. Very friendly and knowledgeable sales Reps. No hassle great service on the vehicle they sell

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DealerRater Oct 12, 2021

Transferred service agreement from Greenwood Kia in Franklin, TN to Greenwood KIA at Rivergate/ Madison, TN since closer to my home. Service was excellent and like that they washed my car, too. Needed an alignment and tegular maintenance service. Good job!

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DealerRater Oct 12, 2021

This dealership is amazing. They got me in and out. I have been dealing with Kia Rivergate for years. Thank You

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DealerRater Oct 11, 2021

Always get good service. Nice friendly people who takes care of my service needs. They have a nice waiting area.

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DealerRater Oct 4, 2021

Service advisor was courteous and very respectful of my time. Had a bad experience at another area dealership so I started coming here instead, and I am happy I chose to

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DealerRater Sep 28, 2021

Quick and easy service in and out less than an hour hour and 15 minutes

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DealerRater Sep 1, 2021

I have gotten great service any time I have had to go to the dealership. Very helpful in explaining what needs to be done and suggested maintenance

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DealerRater Aug 26, 2021

Very pleased with Greenway Kia at Rivergate. They always get my car in for service promptly. The service is always completed professionally and on time. I would highly recommend this dealership for any automotive service.

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DealerRater Aug 6, 2021

Great service , keep it up! Friendly, fast, dependable, service. Price is fair and appropriate. All employees were very professional. They went out of their way to make me feel comfortable.

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DealerRater Jul 18, 2021

I recently had to “walk-in” for 10,000 mile interval maintenance-service engagement as the scheduled appointments were booked out for several days beyond the date that would work best for me. I arrived minutes after the service department opened and was greeted by a very friendly (& efficient) service advisor who promptly checked me in. She answered all my service-related questions and set expectations for the service visit… only to exceed them (all). This is the second vehicle I’ve had serviced with Greenway Kia - neither of which were purchased at/through their dealership - and over numerous service visits, I ...

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DealerRater Jul 7, 2021

Our Salesman Jacob was very helpful! We told him what we wanted and where we wanted our payments to be! He helped us find exactly what we wanted!

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DealerRater Jun 29, 2021

They have been providing great service to my family and friends for several years whether it’s for service repair or sale of another vehicle.

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DealerRater Jun 21, 2021

Excellent service. Friendly sales people. Car was detailed and came with a full tank of gas. Derek Clayton was very knowledgeable of the sales process.

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DealerRater May 16, 2021

Frederick Jackson has sold me three vehicles now from KIA. I receive great customer service from everyone at this dealership. I appreciate their professionalism and eagerness to put me in a vehicle that meets my needs.

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Cars Apr 23, 2021

Stan (sales person) was very professional and honest guy. I did not feel that I was being taking advantage and he took his time to make sure I was satisfied. I also received help from Laura and she was amazing in showing me all the safety features and gadgets in my new 2021 Kia Sportage. Stan stated he was going to do his best in getting into a new car. So i traded my 2018 Chevy Impala in and the rest is history. The finance department was awesome as well. Thank you, Stan / Laura @Greenway KIa of Rivergate

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DealerRater Apr 22, 2021

Jim and Virgil made our car buying process super smooth and easy. Fair pricing and wonderful to work with!!! We could not be happier. Will definitely use this dealership for future purchases!

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DealerRater Mar 26, 2021
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